Passengers with limited mobility
Where the step up onto a bus is too high or there's no lift at a station, travelling on public transport becomes a challenge for passengers with limited mobility. Low-floor vehicles and disabled-friendly transport stops allow people to travel without barriers.
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Displays and announcements
The main tram and bus stops are fitted with dynamic departure boards. Low-floor vehicles are indicated by a wheelchair symbol. Passenger information is displayed and announced in virtually all vehicles.
Use the front entrance
When boarding a tram or bus, use the front entrance. This enables the driver to see you more clearly, open doors for longer and assist passengers as necessary. Please note that the front door is not suitable for wheelchair users.
Space for wheelchairs
Use the designated spaces for wheelchairs just inside the doors of low-floor vehicles; look for the indication symbols on the doors.
Press the wheelchair button
Press the blue wheelchair or pushchair button if you need more time or assistance with boarding and alighting.
Ramps
At many bus stops, boarding a low-floor bus involves crossing a small step. To bridge the step, hinged and folding ramps will deploy at the second door from the front. Drivers will help passengers board and alight.